Soltra

Product Design | Branding | User Research

Feb-March 2024 (6 Weeks)

Jan - March 2023 (10 Weeks)

Brief

A card deck designed for young solo travelers to gain meaningful experiences, realize their personal potential, and make an impact on the world ethically through travel. 

Role

Product Design

Branding

User Research

UX & UI Design


UX Research , UX & UI Design, Rebrand, Prototyping

Team

Cat Huynh

David Robles

Xenia Capcan

Robyn Wight

Catherine Huynh, Cindy Te, Irina Nelecpcu, Amy Cai

Overview

Problem

Tourism's negative impacts on local communities. 

The current NPS app poorly prioritized organization, it had information overload, making it difficult to locate essential information when deciding & learning about parks to visit leaving users overwhelmed.

Goal

Inspire ethical travel in people

User Research

Surveys

240 Respondants

41% Respondants face challenges when planning travel activities

13% of 18-25 years of age desire solo travel but are hesitant

Respondents rated travel an average 8 out of 10 as an important aspect in their life

Interviews

8 conducted interviews

Interviewees desired authentic travel beyond social media expectations & recommendations

  • Food

  • Local Interactions

  • Sight Seeing

Young travelers communicated feeling a lack of confidence & knowledge to solo travel

Participatory Design

1 hour workshops

Deep diving into what causes anxieties in travel for young solo travelers

Disconnect Identified…

How might we build confidence in young travelers to take the first steps in solo travel while having a sincere experience of their destinations?

Introducing Soltra

Soltra is created to be location specific.

For our first prototype, we focused on Oahu, Hawai'i as it is a hotspot tourist location that often gets overlooked when ethics are brought into picture.

Ideation

Initially brainstorming 60 concepts to support solo travel, we then shifted between multiple ideas to ultimately combine two to create Soltra. We merged "Soltra network" with a physical card deck inspired by "So We're Not Really Strangers". 

Ideation

Initially brainstorming 60 concepts to support solo travel, we then shifted between multiple ideas to ultimately combine two to create Soltra. We merged "Soltra network" with a physical card deck inspired by "So We're Not Really Strangers". 

Intentional Journey

A card deck with three levels

Each level is created to support young people during a time of their lives where their self-identity is impacted by their discovery of the world through personal experiences. Alongside that, we want young travelers to have a hand in redefining travel. Responsible tourism starts with mindfulness, how, why, and where we travel. 

Made to be completed step-by-step, the process gets deeper as users move through the levels. 

Beyond Comfort

Pushing personal boundaries,

Connecting Within

Reflecting on the journey

Making Impact

GIve back to the space that allowed these experiences.

Reimagining Travel

Worldwide reach

As Soltra expands with decks for other destinations. As travelers take on each place, they will be able to find a network of travelers to connect and trade decks.  Different decks are being designed for those who desire to see themselves, the world, and those in it. 

Conclusion

Reflecting Upon Results

This project confirmed to me that design is not a linear process. Sometimes, the one issue given has many underlying aspects that we can not solve within one product. We had to be specific and goal oriented when designing Soltra to make an impact on individuals and a dent into redefining travel. 

Continusous Resaerch

We went back and forth between ideas, user research, and participatory workshops throughout. I quickly realized that to ensure our product achieved the goals we intended, it was important to remind ourselves the user and the local communities interacting with our product and experience were the center of the design. 

Staying Flexible

Working on a 10-week-long project in a group of 4 where each of us had varying ideas on the direction of the product required me to be open-minded to each step of the process.  Staying flexible to ways of improving given by my teammates and critiques was an essential step to making Soltra the best it could be.